GMV including services grew by 127% to reach a record RUB 448.3 billion for 2021. A key driver was growth of orders, with order numbers increasing by 202% year-on-year to 223.3 million due to growing number of customers as well as increasing client loyalty and engagement.
At the same time share of marketplace GMV increased to 64.8% for 2021, demonstrating strong growth from 47.8% for 2020 and from 17.4% for 2019.
Total revenue increased by 71% year-on-year in 2021 to RUB 178.2 billion, driven by strong results in retail business and Ozon marketplace.
See all Ozon's financial results.