In 2021, MTS revenue increased by 8% year-on-year to RUB 494.9 billion due to increased consumption of telecom and ecosystem services including fintech and media solutions, as well as higher internet traffic and sales volumes of handsets and accessories.

In FY 2021, OIBDA grew by 6.9% to RUB 229.8 billion, driven by higher demand for financial services, the recovery in the entertainment industry and changes to the company's product portfolio.

Capex increased by 14.7% year-on-year in 2021 to RUB 111.7 billion, primarily due to increased investments in network development in order to expand 4G capacity, and also due to investment growth in new business verticals as part of the company’s drive to develop its digital ecosystem.

See all MTS's financial results.

In 2017, MTS entered the investment services market by purchasing 30% of Sistema Capital from Sistema Group, and in 2021 increased its share to 100% to expand ecosystem of MTS’s financial services with new offerings for retail and high-net-worth individuals (HNWI).

Sistema Capital is a professional securities market participant that has been providing asset management services for individual and corporate customers since 2001. The company offers investment products, including bonds of Russian and foreign issuers in various segments and geographies, shares of companies from various countries, and derivatives.

Since 2018, MTS and Sistema Capital are developing MTS Investments digital platform with mutual investment funds for retail investors. In 2020, MTS Bank and Sistema Capital launched a joint brokerage and trading platform that enables private users of the MTS Investments mobile application to invest in investment funds, open brokerage accounts and independently trade securities on the Moscow Exchange. The company also began offering a new financial tool for its customers – closed mutual investment funds, which represent a quality alternative to open funds in terms of investment in non-traded instruments, such as real estate.

In 2021, Sistema Capital was ranked 12th among Russia's asset management companies in terms of assets under management (AuM) by Expert RA rating agency, that confirmed the highest (A++) rating of the company's reliability with a stable outlook due to the high diversification of the business, the growth rate of assets, as well as the quality of assets under management. Sistema Capital’s bond funds held high positions by yield among open bond mutual investment funds with net asset value exceeding RUB 50 mn. 

Аs a tool for development of digital products in the retail and corporate markets, MTS launched in 2018 its Center for innovation and investment that enables technology startups to integrate their solutions and products with the company’s business. MTS StartUp Hub is a platform for the work with young technology companies, consisting of a corporate accelerator, MTS venture fund, international scouting and the 5G Centers in Moscow, Saint Petersburg and Nizhny Novgorod.

MTS Media is a unit within the MTS Group responsible for the development of Group’s media assets and entertainment products. Areas of activity: production and distribution of own content, management of cable and satellite TV, IPTV and the MTS TV application. In 2021, the company launched KION, an over-the-top (OTT) video streaming platform for mobile devices and smart TVs. KION aims to provide a unique offering for Russian viewers that brings together world-class licensed content with a steady stream of unique, exclusive titles — KION Originals — including feature films, documentaries, and comedy and drama series.

MTS entered the eSports market in 2017 with acquisition the Gambit Esports organization, one of the leading eSports clubs in Europe. The interactive media platform WASD.TV is a streaming service, on the basis of which MTS develops various solutions in the field of gaming, professional e-sports, and multimedia content.

MTS upgrades operating network of the fourth generation to 5G-ready, implements 5G solutions on it, launches pilot zones of the fifth generation, as well as conducts successful technology tests and 5G solutions in partnership with the leading global vendors (Ericsson, Huawei). In July, 2020 MTS was the first in Russia to receive a license to provide mobile services under the 5G/IMT-2020 standard in the 24,25-24,65 GHz range in 83 constituent entities of the country. More than six 5G pilot zones were arranged in three regions of Russia, 5G technology testing was carried out in two regions, and in March 2021, MTS announced the launch of Russia’s first large-scale 5G user pilot network in the 4,9 GHz range in 14 popular locations in Moscow. MTS is actively deploying the first in Russia dedicated industrial networks Private Network (Private LTE and Private 5G-ready) for the largest enterprises. The new business direction of dedicated Private LTE /5G-ready networks acts as a conductor of Industry 4.0 for corporate customers.

The MTS Artificial Intelligence Center (MTS AI) has been operating since 2017. It is engaged in the development of unique innovative products, that supplements the existing MTS services with new functions based on natural language processing technologies, voice recognition and computer vision, and creates products in the field of customer service, medicine, law and other areas. MTS is a member of the Artificial Intelligence Alliance that develops AI technologies in Russia. INTEMA by MTS AI is a business group with a focus on investment and developing artificial intelligence technologies. INTEMA includes seeks to bridge business and developers of AI technologies and lend them support in developing their innovative AI products via VC fund, accelerator and venture studio.

MTS Entertainment is a unit established in 2019 within the MTS Group to develop projects in the field of offline entertainment and related online services, including ticket operators Ticketland and Ponominalu and the MTS Live service, represented in more than 60 cities in Russia. MTS Entertainment also develops partner and its own concert and theater venues (such as MTS Live Arena in Moscow and a network of venues in the regions). The company organizes concert, theatrical performances, tours and shows with leading Russian artists throughout the country. MTS Entertainment operates the MTS Live platform for online concerts. In 2020, MTS was one of the first to launch a series of online of music concerts and festivals of Russian celebrities using VR, AR and XR technology. It also launched the MTS Live Studio project to support niche and festival musicians.

In 2018, MTS and Medsi started strategic cooperation in the area of digital healthcare with the launch of the SmartMed telemedicine platform. On the basis of this platform the companies will develop a range of eHealth solutions. MTS in cooperation with the National Medical Research Center for Cardiology under the Ministry of Health of the Russian Federation has created the MTS 120/80
application, that allows to calculate the “age” of the heart, simplify the storage of blood pressure data and track medication intake, as well as remotely consult with a cardiologist using SmartMed.