JSC Medsi Group is a vertically integrated chain of healthcare facilities offering a full range of services for children and adults (prevention, diagnosis, treatment of diseases and rehabilitation).
Medsi's strategy is aimed at building the largest federal medical chain in Russia combining three main components: healthcare, training and research. The strategic goal is to create an innovative platform based on a vertically integrated system of medical care with elements of P4 medicine (Predictive, Preventive, Personalised and Participatory) and to become a leader in the field of healthcare in Russia.
Vertical integration ensures a comprehensive approach and high quality standards. Medsi's priorities include continuous improvement of the operating efficiency of business processes, safety and quality of customer service, as well as the formation of positive patient experience through improvement of administrative and support functions and introduction of advanced electronic and mobile services. Medsi's 5-year investment programme is aimed at increasing the market share by opening new clinics and/or acquiring existing market players, as well as at providing key assets with advanced high-tech equipment.
Medsi improved its key operating indicators in 2017. Revenue was up 24% to RUB 11.7bn, a record-high amount for the company. The revenue growth was driven by an increase in the number of visits (+7%) and the average check (+15%) due to the provision of a wider range of comprehensive services and high-tech surgeries. The OMI segment's revenue grew more than 5x to RUB 1.2bn due to the integration of Medsi into the system of state guarantees to deliver free medical care in the areas of specialised and high-tech care. The OMI channel becomes one of the main sources of customers for Medsi's in-patient facilities.
The flagship facilities of the outpatient diagnostic segment are the clinical diagnostic centres (CDCs) at Belorusskaya and Krasnaya Presnya. These are multi-specialty centres with a total area of more than 30,000 sq m using the world's best innovative technologies. CDC Belorusskaya is the absolute leader within Medsi in terms of the volume of medical services provided (+5% in 2017 vs 2016). Opened at the end of 2015, CDC Krasnaya Presnya reached its full capacity in 2017, including the launch of children's department, dentistry and in-patient care; the number of provided medical services increased 2.7x.
In 2017, Medsi implemented a number of important projects within its investment programme. The company significantly strengthened its position in the Moscow market, opening clinics in new formats with a total area of more than 8,000 sq m and expanded the chain in the regions. In September, a modern multi-specialty medical centre for children and adults with an area of more than 4,000 sq m opened in 3rd Khoroshovsky Proezd in Moscow. In August, Medsi acquired Medem clinic, thus entering the market of St Petersburg. The clinic with an area of 6,800 sq m offers a full range of medical services for children and adults: from primary and sophisticated diagnosis to surgery and postoperative rehabilitation. In September, Medsi acquired Medlife, a leading healthcare chain in the Perm region. In early 2018, Medsi opened a family clinic in Leninsky Prospekt, an office format clinic in Leninskaya Sloboda and a centre for assisted reproductive technologies at Medsi Solyanka.
Medsi jointly with MTS developed a telemedicine service for online consultations to increase the accessibility of medical services. The service is planned to be expanded to most of the Russian regions until the end of 2018.
In 2017, Medsi launched Medical Academy, an educational platform for training and promotion of the best Russian and foreign medical practices. Medsi actively develops cooperation with leading international medical companies and research organisations in order to use expertise and transfer latest medical technologies to Russia.
Medsi plans to continue rapidly developing its chain, increasing operating efficiency and strengthening the company's research potential. The company's goals for 2018 include opening at least 3 new clinics with an expanded diagnostic and therapeutic base in Moscow and regions, and starting construction of the flagship multifunctional medical centre in Michurinsky Prospekt with an area of more than 28,000 sq m, which will include a maternity hospital, a pediatric department and in-patient care with departments of high-tech surgery and neurosurgery.